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AI

  • Yes we use AI throughout our business to improve the quality of our services. However, we don’t believe in unfettered use without careful consideration. Our teams curate it’s use so that it enhances what our skilled and experienced staff can do as opposed to blindly using it for everything. Ai is a powerful tool but it is just that – a tool. We use advanced internal Ai Agents and apps which we give access to our clients and we can also design and build Ai Agents for our clients.
  • At SOZO, we have the design and development skills to bring your idea to life. We also have the digital marketing team to help you take your Ai App to market. We love hearing about innovative new ideas – big or small, so if you have an idea for an AI App then we’d love to hear about it.
  • Yes! We love designing and building custom AI agents for our clients. We were early adopters of AI so have a lot of experience in developing a wide variety of custom AI agents to streamline your business. If you have an idea for an AI agent to improve your productivity then we’d love to hear about it.
  • Following an in-depth briefing session, your SEO/AI search strategy is the first thing we do in our process. We build in SEO and AI optimisation from the ground up. To achieve the best results, your website design, coding and content all need to be aligned towards your search strategy. Our SEO team have a checklist of over 60 items when we launch a new website to ensure all of your technical SEO foundations are soundly built. For more information about SEO click here > and for AI search optimisation click here >

Digital Marketing

  • Following an in-depth briefing session, your SEO/AI search strategy is the first thing we do in our process. We build in SEO and AI optimisation from the ground up. To achieve the best results, your website design, coding and content all need to be aligned towards your search strategy. Our SEO team have a checklist of over 60 items when we launch a new website to ensure all of your technical SEO foundations are soundly built. For more information about SEO click here > and for AI search optimisation click here >
  • At SOZO, believe a website should be the fulcrum of all your marketing so it’s crucial to firstly produce a contemporary and engaging website. Once your website better represents who you are, and why people should choose you, we then drive more traffic to it via SEO, PPC and Social. We build in SEO from the ground up and ensure you have a proper long-term SEO strategy in place to improve your rankings. Nowadays, it’s crucial to take a multi-channel approach to your marketing so we combine SEO with social advertising campaigns on Meta and Linkedin. Finally, once you have captured an enquiry it is then important to nurture that lead via intelligent email marketing.
  • At SOZO, we are extremely data-driven so will pour over your stats on a regular basis to spot opportunities or issues. We use advanced tracking tools to monitor your traffic, SEO and website performance. You will receive monthly reports detailing all of the statistics you require. Your marketing team will also meet regularly with you to talk you through the statistics, KPIs and explain in plain English what they mean for your business.
  • We are a full service agency so can provide 360 multi-channel marketing for you. Our marketing team have 25 years experience in marketing ecommerce businesses and helping them to scale up their traffic. Our teams will also help you to improve your LTV (lifetime value) of each customer with sophisticated email marketing and advanced re-marketing techniques.
  • Yes. We think it’s really important to meet regularly with you to explain what we’re doing and understand the impact of our work. We meet quarterly, monthly or bi-weekly depending on your package.
  • Proud to say, yes we are. This means our team work to high standards to retain our status. It also means we have access to the Meta Partner Team should we need to escalate any issues you might have.
  • Proud to say, yes we’ve been a Google Partner for over 8 years. This means our team work to high standards and take annual certifications to retain our status. It also means we can give our clients vouchers and gain access to Google Partner Account Managers should we need to escalate any issues you might have.
  • Yes we will. Our service is a partnership with you so it’s really important your staff understand SEO and how to write in a Google friendly way for example. They also need to understand what we’re reporting back to them in terms of statistics and strategy.
  • Yes, we’re only human! We don’t do Photography, PR or TV advertising but do work with partner agencies for these services.

Ecommerce

  • Following an in-depth briefing session, your SEO/AI search strategy is the first thing we do in our process. We build in SEO and AI optimisation from the ground up. To achieve the best results, your website design, coding and content all need to be aligned towards your search strategy. Our SEO team have a checklist of over 60 items when we launch a new website to ensure all of your technical SEO foundations are soundly built. For more information about SEO click here > and for AI search optimisation click here >
  • We use Shopify for all of our ecommerce websites, (or occasionally WooCommerce if your needs are very custom and combined with a WordPress website). We can help you migrate from Magento or WooCommerce to Shopify. Read our eBook: ‘Magento to Shopify migration >
  • Firstly, we will analyse your website design and user statistics to fully assess your website and traffic. We then produce a full audit report which will highlight key areas for improvement. This typically focusses on critical touch points such as your product pages, category pages and the whole buying journey. Our teams will look at your site from different perspectives. Our Designers will consider your UX & UI, while our Developers will analyse page speed and technical issues. Finally, our content team will check your messaging and tone of voice. Often simple changes to your copy or web design can have a big impact to your conversion. With our 25 years of ecommerce experience we know which areas to focus on and prioritise.
  • Yes we have been designing ecommerce stores since the very early days of the internet. Over the past 25 years we have designed over 100 ecommerce stores. We have even setup and ran our own ecommerce store so we know first hand how to scale up online.
  • Absolutely! At SOZO, we don’t believe in using templates, so each design is bespoke to suit your unique requirements.
  • We are a full service agency so can provide 360 multi-channel marketing for you. Our marketing team have 25 years experience in marketing ecommerce businesses and helping them to scale up their traffic. Our teams will also help you to improve your LTV (lifetime value) of each customer with sophisticated email marketing and advanced re-marketing techniques.

Web Design

  • For all our eCommerce websites we use the Shopify platform, (or occasionally WooCommerce if combined with a Wordpress website). For all our brochure websites we use Wordpress for the CMS backend. However, all of our front-end designs are custom. We have developed a more advanced way of using Wordpress which makes it easier for you to update and is also better for SEO and page speed.
  • Following an in-depth briefing session, your SEO/AI search strategy is the first thing we do in our process. We build in SEO and AI optimisation from the ground up. To achieve the best results, your website design, coding and content all need to be aligned towards your search strategy. Our SEO team have a checklist of over 60 items when we launch a new website to ensure all of your technical SEO foundations are soundly built. For more information about SEO click here > and for AI search optimisation click here >
  • Over the past 25 years we have designed over 100 brands and produced over 500 websites (including over 100 ecommerce stores).
  • Absolutely! At SOZO, we don’t believe in using templates, so each design is bespoke to suit your unique requirements.
  • Yes. We have fully integrated in-house teams who collaborate closely to deliver a really cohesive service. We have 3 core teams for Design, Development and Marketing. You will be assigned an Account Manager who will be your main point of contact and meet with you regularly to keep you updated.